Amazon's Customer Service
Amazon's Customer Service
Amazon.amazon's cross-border pullover pricelist com is the world's largest e-commerce website. There are more than five hundred million unique visitors each month, making it the most visited website in the United States. In addition to its vast sales volumes, Amazon has a reputation for providing customer service on par with the best companies. The number of complaints against the company is very low, and its standard of customer service is not high.
However, there is one negative factor in media coverage that is the leading cause of claims against Amazon: the feeling that the company uses its size to the disadvantage of customers.amazon's cross-border pullover pricelist amazon's cross-border pullover pricelist The assumption is that when Amazon grows to be too large to manage or deal with, customers become frustrated and seek relief elsewhere. Customers know this isn't true, though, and as a result many people feel they are being treated unfairly by the company. The widespread feelings that the customer service has grown too big to handle may lead to consumer dissatisfaction.
Those who do have legitimate complaints should be allowed to resolve them in an orderly manner.amazon's cross-border pullover pricelist There are dozens of different methods for doing so, and one of the most effective is to voice these concerns with an expert support agent. Amazon has staffed up its support personnel considerably over the last few years. Recently, support representatives have begun receiving training on the same customer service issues that owners are trained on. This is a great improvement and will only improve over time.
A number of web site complaints have nothing to do with Amazon and relate to sites and information that violate Amazon's terms of service. If a web site violates the terms of service or the site contains counterfeit merchandise, Amazon can take action. The consequences for this action are very serious and include loss of account privileges and account termination. If you feel your site might violate the terms of service, it is important to notify Amazon immediately.
The complaint about page rank is often the most common in web site complaints. Amazon may decide to revoke your page rank if it determines that your site, regardless of what you say or where you advertise, is intended to defraud it. The factors Amazon considers when determining the value of your page rank include the following: the number of times your site is accessed by other customers; the number of customers who are referred by others; the number of customers that have purchased from your site in the past (or who may in the future); and whether your site was submitted to any paid-search directories. Amazon will consider not only the merit of your site, but also the number of pages it occupies.
Another method for reporting negative customer reviews and comments about Amazon is through its "feedback" forum. Amazon doesn't publish the number of negative reviews or comments that have been filed, but that fact is almost irrelevant. When you see complaints about Amazon, it is best to file a complaint before you do something else, or you could inadvertently hurt the company and ruin your reputation.
One other method for dealing with bad reviews is to research and document all of the negative comments and reviews and compare them with the positive ones. In addition to getting facts from those who've had a good experience, you'll get other facts from people who've had a bad experience. Of course, the facts are what matter most. It is also important to remember that it is not unusual for customers to disagree with the way Amazon does business. Customers can sometimes feel more justified in expressing their displeasure than can the management.
If you want to complain about Amazon and not allow it to send someone to talk to you, press the "Feedback" button when you are prompted. In a matter of minutes, Amazon will send someone to talk to you.